Located at:
881 Fremont Avenue, Suite B-1 Los Altos, California 94024 Phone: 650-949-4734 Fax: 650-949-5710 Email: DrEzzati@foothilldental.com
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| Our Team Members |
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Our friendly front office team, will make sure you have
a pleasant experience from the first phone call and scheduling your
appointment (by phone, email, or through our website ). They will handle
your insurance claims professionally by submitting them through
electronic claims, helping you answer all your questions regarding your
dental plans and following up on the claims and handling all billing
concerns. Our team will call or email you on your preference for your
routine re-care visits and they will give you that friendly call few
days before your appointment to remind you of your scheduled time with
the doctors. Feel free to call us for all your dental needs and let our
caring staff members take care of all your needs.
Our Registered
Dental Assistant team are dedicated to treating patients with utmost
care, compassion and professionalism. They are responsible for making
sure that your dental visits are comfortable and pleasant. Working as a
team, they make sure the instruments are in our computerized
sterilizer and our set up are ready for your appointments. They also
take necessary digital radiographs, cement temporary crowns, polish your
teeth on your dental visits and hold your hand to comfort you during
your dental treatment.
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We are very proud that our experienced office
staff family have been with us for years and have been delivering
prompt, individual continuous care to our patients. All the staff
members take extensive continuing dental assistant courses to keep
updating their knowledge to better serve our family of patients.
Sterilization: As
a dedicated dental team, we are concerned about patient protection from
infectious diseases. Each time a patient visits our office, a very
special trust is placed into our hands. We do not take this trust
lightly. That is why we are committed to providing maximum protection
to you, our patients, against any kind of infectious disease.
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| Front Office Coordinator-Rachel |
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| Front Office Staff |
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Many hours have gone into the design of our infectious
control system. We are constantly evaluating and updating our
procedures. The use of gloves, masks, and protective eye wear are some
of the more prominent steps that are taken to ensure your safety. But
what goes on behind the scenes? What steps are taken that are not so
obvious to you, the patient? Between each patient, the treatment rooms
are thoroughly wiped with disinfectant. All the instruments, and hand
pieces are put through a system of ultra sonic scrubbing and then
sterilized in the autoclave. These instruments and hand pieces are
packaged in such a fashion that ensures they are never touched before
actual setup in the treatment room by our registered dental
assistant. We did not stop here. To ensure the efficiency and adequacy
of our autoclave we are using an independent third party that
continuously checks the autoclave system to ensure the maximum
sterilization technique.
We hope by making you more aware of
what measures are being taken on your behalf, we may make your visits a
little bit more comfortable.
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